Privacy Policy

Introduction

Welcome to https://local-businesses-epping-vic.thebestlocalpro.com (referred to as “our website” or “we”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is protected at all times. This Privacy Policy details how we collect, use, and safeguard the personal information of our visitors and users, in alignment with various global privacy laws and regulations, including but not limited to PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and others.

Scope

This policy covers all aspects of our website, including but not limited to:

Our main domain at https://local-businesses-epping-vic.thebestlocalpro.com
Any associated subdomains or sub-platforms
Applications, services, and products offered through our website
Linked external platforms, applications, or services (please note that these third-party entities have their own privacy policies governing data collection)

Processing Activities

This policy outlines our practices when users engage in the following activities:

Utilizing our online applications, software, or services as an authorized user.
Visiting and interacting with any of our websites connected to this Privacy Statement.
Communicating with us via email, telephone, SMS/text messages, or other channels for newsletters, promotions, customer support, or general inquiries.

Personal Data Collection

We collect several categories of personal data, which may include:

Account Information: Details related to your user account, such as usernames, passwords, and profile settings.
Payment Information: Credit card numbers, billing addresses, and payment transaction records required for purchasing our services or products.
Financial Information: Bank account details or financial records (if provided) for processing payments or refunds.
Purchase Information: Product/service preferences, purchase history, and order details.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data collected through our mobile applications.
Location Data: Geographic location information shared when using our services on a mobile device.
Feedback and Reviews: Comments, ratings, and reviews you submit to us regarding our products or services.
Social Media Information: If you connect your social media accounts to our service, we may collect data from those platforms (with your consent).
Product Information: Details about the products you show interest in, purchase, or review on our website.

We obtain this data through direct user input, tracking technologies, and interactions with our services. Third-party partners may also share personal information with us for specific purposes, adhering to their respective privacy agreements.

Cookies

To enhance your experience and improve analytics, we use cookies, which are small text files stored on your browser or device. Our cookies fall into three categories:

Strictly Necessary: These cookies enable core features and interactions with our website, ensuring its proper functionality.
Preference: They remember user preferences and settings to provide a personalized experience.
Analytics: Used by our analytics tools to gather information about how visitors interact with our site, helping us improve its performance and content.

Users have the option to manage and control non-essential cookies through our built-in Cookie Manager.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected, including:

Fulfilling service or product requests and transactions.
Providing customer support and handling inquiries.
Complying with legal obligations and regulatory requirements.
Analyzing website performance and user trends (anonymized data).

Once the data is no longer required for these purposes, we securely delete or anonymize it to prevent re-identification.

Security Measures

We have implemented robust security measures to safeguard your personal data:

Employing encryption protocols for secure communication and data transmission.
Engaging reputable third-party processors who adhere to strict privacy and security standards.
Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect or store personal data from minors. If you believe we have collected such information by mistake, please contact us at the details provided in this policy.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

Access, Correction, and Deletion: The right to access, rectify, or erase your personal data held by us.
Data Portability: Requesting a copy of your data in a structured format and transferring it to another controller.
Objection and Restriction: Objecting to the processing of your data for specific purposes or requesting restrictions on certain operations.
Non-Discrimination: Being free from unfair treatment based on your exercise of privacy rights.

To exercise these rights, please contact our Data Protection Officer using the details provided below. We will respond to your requests in accordance with applicable law and regulations.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be clearly communicated through our website or by directly notifying users. We encourage you to review this policy periodically to stay informed about your privacy rights and protections.

Contact Information

For any questions, concerns, or requests related to your privacy:

Email: [email protected]
Address: [Our Physical Address] (for written correspondence)

We are dedicated to addressing your inquiries promptly and ensuring a secure data handling process throughout your interaction with our website and services.