Privacy Policy

Privacy Policy

Introduction

Welcome to https://local-businesses-epping-vic.thebestlocalpro.com (hereinafter referred to as “Local Businesses Epping Vic,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, storage, and handling of information from users accessing our website, applications, and services. Our commitment to privacy complies with various international laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), as well as the similar laws of Colorado (CPA), Utah (UCPA), Connecticut (CTDPA), Virginia (VCDPA), South Africa (POPIA), and other relevant jurisdictions.

Scope

This privacy policy covers all aspects of our online presence, including:

Important Note: This policy does not extend to third-party platforms or services that you may access through links on our site. These entities have their own privacy policies, and we encourage users to review these carefully before engaging with them.

Processing Activities

This Privacy Policy is relevant when:

  1. You utilize our applications and services as an authorized user.
  2. You visit or interact with our websites linked to this policy.
  3. You subscribe to receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data, including:

  • Account Information: Details required to create and manage your user account on our platform.
  • Payment Information: Data needed for processing transactions, including cardholder names, card numbers, expiration dates, and CVV codes.
  • Financial Information: We may collect bank account details or other financial records for direct billing or payment purposes.
  • Purchase Information: Details about your orders, including products purchased, quantities, and order history.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device tokens, or advertising IDs.
  • Location Data: Your geographic location data when you interact with our services, which can be used to provide location-based services or content.
  • Feedback and Reviews: Any comments, reviews, or ratings you submit to us.
  • Social Media Information: When you connect your social media accounts to our platform, we may access certain personal data from those accounts (subject to their respective privacy settings).
  • Product Information: Details about products or services you express interest in, including preferences and customization choices.

We collect this data through multiple channels: user inputs, online forms, interactions with our applications, analytics tools, and third-party service providers who assist us in delivering our services.

Cookies

We employ cookies to enhance your experience on our platform and for analytical purposes. Cookies are small text files stored on your device that serve various functions, categorized as:

  • Strictly Necessary: Essential for the basic functionality of our website or applications.
  • Preference: Remembering user preferences and settings.
  • Analytics: Tracking website usage and gathering statistical data to improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for the duration of its relevance and in compliance with applicable laws. The specific retention periods vary depending on the type of data and the purpose for which it was collected:

  • Account Information: As long as your account remains active.
  • Transaction Data: For billing, tax, and anti-fraud purposes, we may retain this data for a period of up to 7 years.
  • Communication Preferences: Until you opt-out or request the deletion of your preferences.
  • Analytics Data: Typically retained for a period of 12 months after collection.

Once the retention period expires or when you request data removal, we will securely delete or anonymize your personal data.

Your Rights

We respect your privacy rights and offer various options for managing your personal data:

  • Access and Rectification: You have the right to access and correct any inaccurate or incomplete personal data we hold about you.
  • Erasure (Right to be Forgotten): In certain jurisdictions, you can request the deletion of your personal data under specific circumstances.
  • Restriction: You may limit our processing of your data for particular purposes.
  • Portability: Upon request, we will provide your personal data in a structured, commonly used format, and transfer it to another controller.
  • Objection: You have the right to object to the processing of your data for specific purposes at any time.
  • Non-Discrimination: We are committed to treating all users fairly and will not discriminate against those who exercise their privacy rights.

To exercise these rights or for data-related inquiries, please contact our Data Privacy Team using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. We will post a notice on our website when significant modifications are made, and the updated policy will be effective immediately upon posting. We encourage users to review this page periodically for the latest information.

Contact Information

For privacy-related matters, including inquiries, unsubscription requests, or data access requests, please contact us:

We appreciate your trust in our commitment to privacy. Your feedback on this policy is valuable, and we welcome any questions or concerns you may have.